Connection troubleshooting basicsWork out whether a connection problem is in the app, the account, the local network, the remote route or the server.Server not foundGet a missing or offline server back in a Portico app.Media is missing from a libraryCheck access, folders, naming, scans and filters when an item doesn't appear.Buffering during playbackFind out whether buffering comes from the file, the playback method, server load, storage or the network.Playback failedWhat to check when an item won't start or stops with an error.Sign-in problemsCheck the account, server membership, password, device time and session.Live TV or recording problemsWork out whether a Live TV problem comes from the source, guide, tuner, storage, schedule or playback.